Frequently Asked Questions

Android: First connect your phone to a computer via USB cable, you will need an application such as Android file transfer installed on your computer. Now with My Computer opened, go to the SD card and copy the files you need to backup. Once completed you can unplug your android phone.

iPhone: Connect your device to your Mac or PC. If using Mac OS Catalina 10.15, open Finder, if you are using Mac OS Mojave 10.14 or earlier, or on a PC, open iTunes. Locate your iPhone on your Mac or PC, you can choose to backup to iCloud or your Mac or PC. Click the blue Back UP Now button. Once complete, click the eject symbol by your phone to eject.

A: Backups can be critical to restoring user files and proprietary information after a catastrophic hardware failure or a malware attack where your information has been encrypted and now held for ransom.

A: It is true that in the not so distant past that software updates could be perilous adventures. Today though they are generally patch’s and upgrades that most should take advantage of and are security related and/or upgrades to operability. Firmware updates can be equally critical as they keep up with the changing software environments and correct for proper utilization of resources.

A: Macs have a very useful built in application which is part of its macOS operating system called Time Machine. Time Machine can use a plugged in portable external hard drive or a NAS (network attached storage) which can be either wireless or hardwired. Time Machine automatically backs up hourly for 24 hours, daily for one month, and weekly for all previous months. For more in-depth instructions, give us a call, we can help!

A: There are many choices for backing up a PC. External drive, over the internet service, cloud backup (which is technically file storage.) For more in-depth instructions, give us a call, we can help!

A: Depending upon what your end goals are, we can help many different business types. Our main focus is small and medium sized businesses of all types. Health care, property management, schools and camps, commercial and industrial, manufacturing and retails sales to categorize most of our clients. If your organization fits any of these types, we can help with a full solution for your end point goals. We can help our clients work through feasibility, prescribed solutions and then provide business class equipment. We then help with training and the formulation of procedures.We are partners with our customers.